Terms and conditions

01The operator

WalaPlay is operated by WalaPlay ("we"). Contact: walaplayapp@gmail.com.

02What WalaPlay is

WalaPlay is a media player only. It does not include, sell or provide any content, channel, playlist, stream or subscription, and it is not affiliated with any content provider.

You play only the sources you add yourself. What we sell is the activation of the player on a device, nothing else.

03Permitted uses

Examples of lawful uses:

• Free-to-air channels officially published by their broadcasters.
• Your own media server or personal files (films, music, home videos).
• A subscription you bought legally from a licensed provider that offers access by playlist.
• Internal networks of hotels, companies, hospitals or schools that broadcast licensed or internal content.
• Live events, conferences or religious services you are authorised to watch.
• Testing streams (HLS, M3U) by developers and quality teams.

04Your responsibility

You alone are responsible for the sources you add, and you must hold the rights or authorisation to play them. Using WalaPlay to access content that infringes copyright or any other right is prohibited.

We do not see the content of your playlists. When we receive a substantiated report of infringement, we may deactivate the device concerned, without refund.

05Resellers

• Resellers sell WalaPlay activations only: never content, playlists or subscriptions. They must not advertise WalaPlay together with channels or any content offer.
• Any use linked to copyright infringement leads to the immediate termination of the reseller account and the deactivation of the associated devices, without refund of credits.
• Resellers must pass these terms on to their customers accurately.

06Free trial and activation

• Each new device gets a free trial of 7 days to test the player with its own sources before paying.
• An activation applies to the device it was purchased for, identified by its device identifier.

07Prices and payment

Prices are shown at the time of purchase and may change for future purchases. Payment is due immediately, by the methods offered (for example PayPal).

08Refunds

Because you can test the player for free for 7 days before paying, all sales are final once payment is made: no refund or exchange, including for problems with your device, your internet connection or the sources you use.

Single exception: a duplicate payment (the same order paid more than once). Send us proof (the transaction references) at walaplayapp@gmail.com. The duplicate amount is refunded minus the transfer and payment fees, which are borne by the person requesting the refund. This applies to customers and resellers alike.

09Availability of the service

The service is provided "as is". We work to keep it running, but we do not guarantee that it will be uninterrupted or error-free. We are not responsible for third-party sources: their availability, quality or legality.

10Limitation of liability

To the extent permitted by law, we are not liable for indirect losses (loss of data, business or profit). Our total liability is limited to the amount paid for the activation concerned. Nothing in these terms limits a liability that the law does not allow to be limited.

11Intellectual property

The WalaPlay name, logo, app and website belong to WalaPlay. Copying, modifying, reverse engineering or reselling them outside the reseller programme is prohibited.

12Suspension and termination

We may suspend or terminate access in case of breach of these terms. You may stop using the service at any time.

13Changes to these terms

We may update these terms. The date at the top of the page shows the latest change; continuing to use the service after a change means you accept it.

14Governing law

These terms are governed by the law of the country where the operator is established. We will first try to settle any dispute amicably; failing that, the competent courts there will have jurisdiction. The mandatory consumer protections of your country of residence still apply.